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Frequently asked questions

Osteopathy is always adapted to the individual patient. Below are a few common questions


what protocols have you put in place for covid-19? 

  • Prior to booking an appointment, the Osteopath will carry out a phone consultation to go through a short questionnaire and update you on our new protocols for treatment at the clinic.

  • The clinic has been adapted to ensure that all surfaces are de-clutted, clear and able to be santised appropriately before and after each patient. 

  • The Osteopath will be wearing appropriate PPE Equipment and will have a change of clothing for each appointment.

  • The appointments are spaced apart, to ensure that the treatment room is thoroughly cleansed and airated between patients. This also avoids waiting time in the reception area, minimising crossover between patients. 

  • We encourage patients to arrive at their allotted time. If they arrive early, we would like patients to wait in their cars until the osteopath calls them in for their appointment. Cross over in the waiting area is then avoided. 

  • It is a requirement for all patients to wear face coverings for your appointment, unless you are exempt due to health reasons.  We can provide face masks at the clinic for £1 - supplied at cost. 

  • The clinic offers 2 dedicated parking bays, as well as 2 disabled bays just outside the clinic front door. We also offer disabled access to the premises. 

  • The clinic can take contactless payments or bacs transfers.

All protocols have been put in place, adhering to our governing bodies and PHE for best practice. 

What should I expect from my first visit?

Your first appointment will usually last about an hour. During your appointment we will register you as a patient, collecting medical and contact information and discussing our consent form with you. 

Once you are registered your osteopath will talk with you for 15-20 minutes to gain an understanding of your current symptoms. This will include any information about your medical history, current medications and your lifestyle that could be relevant.  We will share a patient information sheet with information about Avalon Osteopathic clinic and the treatments we offer and you will have a chance to discuss your expectations and ask any questions you might have. 


What should I wear to my appointment?

Movement is an important part of our assessment, so it is important to wear clothes you feel comfortable in that allow you to move freely. We can provide gowns for your assessment or some people like to wear yoga or sports wear.  


What type of treatment can I expect?

Osteopathic treatments consist of hands on massage and stretching techniques, joint mobilisations and occasional highly-focussed manipulations. We will work with you to agree the style of treatment and if there are treatment types you would prefer to avoid we can work to your preferences.
If it is appropriate, we may suggest exercises or other lifestyle advice for you to practice in between sessions.


How long will my treatment last?

Treatment lengths can vary as your treatment will be personal to you. We will make a recommendation based on information from your initial appointment and how we both agree to progress. However, it can be difficult to give an accurate treatment length as many aspects of your life can have an impact on resolution. 


What’s the difference between an osteopath and a chiropractor?

A chiropractor will focus more exclusively on the alignment of the spine and how this impacts the musculoskeletal and neurological systems. Chiropractic treatment tends to focus on realigning the spine so treatments can be shorter but more frequent.
Osteopaths take a broader approach, focussing on the relationship between your body’s musculoskeletal structure and overall health. Osteopaths also offer a broader range of treatments, using a greater variety of techniques in order to rebalance the structure of the entire body. 

How much does it cost?

We offer a FREE 15 min consultation. This allows our osteopaths to suggest specific advice about your symptoms, with no obligation for you to proceed.  

If you wished to proceed or just book in for an appointment, the first treatment will be 60mins and costs £45. Follow-up appointments are 30 mins long and cost £40. 


You can visit the Courtyard Natural Health Clinic website or call them on 01749 673070. Alternatively, you can book through us, specificing clearly that you would like to book an appointment in Wells. 

can i see you under my private medical insurance?

We are regristed with some private medical companies, including BUPA, so please ring to check. 


The National Institute of Clinical Excellence (NICE) advises that GPs can safely refer patients to an osteopath for treatment. Osteopathy is available on the NHS in some areas of the UK.

The Institute of Osteopathy


Bishop Sutton

  Monday: 8am-12pm   Tuesday: 1pm-7pm   Wednesday: CLOSED   

Thursday: 1pm-7pm   Friday: 8am-12pm


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01275 268001

Avalon Osteopathic Clinic, Unit 2, Westway Farm, Bishop Sutton, Somerset, BS39 5XP